Welcome to the first edition of our new CUTERA ANZ Connection newsletter, designed to help keep all our customers and followers in Australia up to date with our latest corporate and regional news. We are committed to continue with this new initiative and to help keep you informed. As communicated previously, our objective for 2021 and beyond is to continue to evolve our current organisation & our vision for CUTERA ANZ is that we are universally recognised as the leading manufacturer and provider of aesthetic technology across all ANZ markets. We want our post-purchase support and customer engagement to match the unquestionable quality and performance of our aesthetic devices.
At CUTERA, we develop new and innovative solutions that give medical aesthetic professionals the power to adapt, evolve, and stay at the forefront of their field so that they can deliver true patient satisfaction. Ideating, exploring, designing, testing, and developing new solutions is the foundation of our process that has created truly one-of-a-kind devices. CUTERA is committed to providing world class customer service to you – our partners, as we have recently invested in growing our team to provide post-purchase support and customer engagement to match the unquestionable quality and performance of our aesthetic devices.
Our main organisational structure changes are helping support the following three key initiatives:
Although relatively new to the world of aesthetics, Brett has a proven track record in building high performing teams, businesses, and cultures across multiple industries. Brett has been a senior leader with Global entities such as Pfizer and Alcon before joining CUTERA 4yrs ago. Through his strong leadership and ability to identify, attract and retain key talent, Brett has transformed CUTERA ANZ into a world leading, customer centric organization focused on developing mutually rewarding and sustainable partnerships with customers through CUTERA’s advanced technology and premium customer support.
1. People & passion
We continue to focus our efforts on our people to ensure we attract the best and most diverse talent which continues to make CUTERA ANZ a great place to work and enables us to better support our loyal customers.
2. Post-Purchase Customer Support
We have further invested in supporting our customers and have expanded our team to reflect this long-term commitment. We have recently invested in 3 x new Business Development Managers and an additional Training Manager to ensure our customers receive world-class support to help them deliver the best patient outcomes and generate profits from every CUTERA system.
3. Performance
As a leading Global manufacturer of light & energy-based lasers and non-invasive body contouring systems, CUTERA understands that your success is our success. This notion of shared success through partnership strengthens our ongoing commitment to align internally to deliver best-in-class technology that is easy to use, with short treatment times, highly profitable and reliable. At CUTERA we are “Creating the Future of Medical Aesthetics”.
